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Shipping & Returns Policy

Shipping & Returns Policy

Last Updated: October 23, 2026

At Team Vehicle, we're committed to providing quality automotive parts and accessories at competitive prices. Our goal is to make your shopping experience simple, reliable, and convenient.

Shipping Policy

Order Processing

Orders are typically processed within 1–2 business days, excluding weekends and holidays. Processing times may vary depending on product availability and warehouse location.

Shipping & Delivery

Team Vehicle currently ships within the United States only.

Shipping rates and available delivery options are calculated at checkout. Delivery times vary depending on your location, product availability, and the shipping method selected.

Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

Multiple Shipments

Orders containing multiple products may ship separately from different warehouse locations. As a result, items may arrive at different times.

Oversized & Heavy Items

Certain automotive parts and accessories may require special handling or freight shipping. Additional shipping charges or delivery requirements may apply and will be disclosed before checkout.

Shipping Delays

While we strive to deliver orders promptly, occasional delays may occur due to weather, carrier disruptions, product availability, or other circumstances beyond our control.

Return Policy

30-Day Returns

We accept returns on eligible products within 30 days of delivery.

To qualify for a return:

  • Products must be new, unused, and uninstalled.

  • Items must be returned in their original packaging.

  • All original components, accessories, and documentation must be included.

  • Products must be in resalable condition.

  • Proof of purchase is required.

All returns are subject to inspection and approval.

Non-Returnable Items

Certain products may not qualify for returns, including:

  • Installed, used, or modified automotive parts.

  • Electrical components that have been installed or connected.

  • Special-order or custom-made products.

  • Hazardous materials, chemicals, and automotive fluids where return restrictions apply.

  • Products marked as final sale.

These exclusions do not limit any rights or remedies required by applicable law.

Return Shipping Costs

Customers are responsible for return shipping costs on standard returns, including orders placed incorrectly or products that are no longer needed.

If a return is due to an incorrect item shipped by Team Vehicle or a verified defective product, our customer service team will review the situation and provide an appropriate resolution.

Restocking Fees

Restocking fees may apply to certain returned products depending on the item, manufacturer, or supplier requirements.

Any applicable restocking fee will be communicated during the return authorization process before the customer ships the item back.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact Team Vehicle within 7 days of delivery whenever possible.

Include your order number, a description of the issue, and photographs of the product and packaging if available.

Our team will review the issue and assist with a replacement, refund, or other appropriate resolution.

Vehicle Fitment & Compatibility

Customers are encouraged to verify vehicle compatibility before purchasing.

If you have questions about whether a product fits your vehicle, please contact our customer support team before placing your order.

Products ordered incorrectly due to vehicle fitment or part selection may be returned under our standard return policy, provided they meet the eligibility requirements.

Refunds

Once your returned item has been received and inspected, we'll notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method, less any applicable return shipping charges or disclosed restocking fees.

Original shipping charges are generally non-refundable unless otherwise required by law.

Please allow 5–10 business days for your financial institution to process an issued refund.

How to Start a Return

To initiate a return, please contact Team Vehicle through our website's Returns page.

Please provide:

  • Your order number.

  • The product you wish to return.

  • The reason for your return.

  • Photos, if the item is damaged or defective.

Our customer service team will review your request and provide return instructions.

Please do not ship products back without receiving return authorization and instructions.

Contact Team Vehicle

Have questions about shipping, returns, or product compatibility? Our team is here to help.

Visit our Contact Us page for assistance.

Your Vehicle. Your Parts. Your Team.