FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship only to the United States. To enquire about shipping options, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days (estimated at checkout). Next day shipping is available on all domestic orders (for an additional charge).
What is your shipping policy?
What is your shipping policy?
Our shipping policy can be viewed on our Shipping and Returns Policy page.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order.
To start the return process complete a return form and a customer services representative will reach out to you.
Items must be returned in the same condition in which they were received, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7-10 days from when we receive the item(s).